Let customers start a chat directly from your Facebook and Instagram Story ads, allowing them to explore products, ask questions, subscribe to offers, make purchases, and more—all without leaving the platform.
Solutions
Paid Social:
Click-to-Experience (CTX) Ad
Get the most from your social ads on Instagram and Facebook - convert clicks into actions that matter.
Book a demo
Coming soon
Add personalized chat to your social ads on Instagram and Facebook to spark real conversations and turn interest into action.
Turn your Story ads into interactive experiences
- Use AI-driven chat integration
- Spark real-time conversations in the DMs
- Gather customer data for marketing decisions
Transform Feed ads into high-converting chats
Whether it’s a photo, video, or carousel ad, prompt customers to click through to DMs directly from your Feed ads where they can explore products, ask questions, receive tailored offers—all within a personalized chat.
- Automate interactions and shorten conversions
- Generate leads in fewer steps and drive sales
- Capture customer data for marketing decisions
Drive action with timely push notifications
Keep your brand top of mind by delivering personalized messages that bring customers back to the chat, reduce cart abandonment, and prompt action—all without increasing your team’s to-dos.
- Re-engage customers back to shopping
- Send offers to boost marketing impact
- Save time by automating notifications 24/7
Generate Leads & Drive Sales
Capture qualified leads and increase sales with personalized conversations that are optimized to maximize the performance of your Facebook and Instagram ads.
Acquire New Customers
Supplement your paid social strategy with CTX ads to capture attention and attract first-time shoppers, expanding your customer base.
Leverage ZEALS AI
Enable human-like chat experiences on social platforms like Facebook and Instagram and generate personalized offers based on customer intent, preferences, and interests.
Use hyper-personalized chat experiences
Convert your paid social posts and stories into interactive experiences that help customers take action faster.
Generate offers from your inventory and promos
Easily connect your product data or promotions to create personalized offers and CTAs with our integrations, including Shopify, Salesforce Commerce Cloud, and more.
Use Cases
Generate leads & drive sales
Increase sales with personalized offers
Enhance engagement
Increase subscriptions, coupon redemption, exclusive offers, etc.
Collect customer data
Learn more about your customers with each conversation
Ditch the cookies
Easily target and retarget customers through their social user ID — no more tracking with cookies
Retarget audiences
Personalized chat experiences by segments
FAQs
How easy is it to launch a CTX ad campaign?
Quick and simple. Set up your normal ads campaign(s), and our expert conversation designers will work with you to build and integrate the chat experiences in as little as two weeks.
Is there a minimum ad spend to launch CTX ad campaigns?
Technically, no. However we recommend that you allocate a minimum monthly budget of 5-10k to maximize the performance of your campaigns.
Can end users freely input text during the chat?
Yes, the ZEALS AI is equipped with an auto chat feature that auto generate answers to any questions asked during the chat.
How are conversions tracked?
All direct and attributable conversions are tracked on the ZEALS platform directly, with a conversion code, or through one of our many integrations. We are happy to provide a performance report on any cadence.
Is it possible to have different chat experiences for different ad campaigns?
Our chat solutions will dynamically engage end users in different chat journeys, based on the campaign objective or customer intent. Our expert conversation designers will work closely with you to build out chat solutions, optimized specifically for your ad campaigns.
