Features
AI-powered Features for Customer Growth
A simple, well-timed conversation drives customers to purchase—capture leads, reduce touchpoints, and maximize spend with AI-driven features, automation, or email capture.
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Smart Offer
Dynamically generate hyper-personalized product recommendations and offers.
Generate personalized offers using AI.
Integrate with your product and offer data.
Enhance personalization with your CRM data.
Instant with no latency.
Push Notifications
Re-engage with customers and much more with automated opt-in reminders.
Retarget or nurture customers on social media without emails or cookies.
Create scheduled or trigger-based push notifications to engage targeted customers.
Identify and create customer segments based on social media activity and zero-party data.
Exclusive to ZEALS customers through our strategic technology partnership with Meta.
Tag-to-Chat
Instantly respond to Story Mentions to grow organically and build brand loyalty.
Engage instantly with anyone who tags your brand in their Stories.
Boost visibility within Instagram’s algorithm.
Increase your social follower count.
Build customer relationships and strengthen brand loyalty.
Capture first-time customers.
Improve your engagement metrics, brand visibility, and impressions.
Link-to-Chat
Monetize your influencer's Story campaign in real-time and engage instantly with their followers.
Retarget or nurture customers on social media without emails or cookies.
Attract and retain new followers.
Build customer relationships and strengthen brand loyalty.
Capture first-time customers.
Improve your engagement metrics and brand visibility.
Increase click-through rates (CTR) and drive more conversions.
Keyword Trigger
Automatically initiate personalized chat interactions based on a specific keyword.
Email Capture / Form Automation
Turn forms into engaging chats to capture leads or streamline appointment scheduling.
Auto Chat
Allow customers to opt-in for push notifications.
FAQs
What features are included in my ZEALS chat?
With ZEALS, your chat includes essential features designed to delight, engage, and convert customers. Depending on your plan, you can access personalized, automated conversations, lead capture, push notifications, and more. For unlimited features and maximum flexibility, upgrading to the Growth Plan allows you to fully leverage ZEALS’ AI-powered capabilities, providing a comprehensive solution for better customer engagement.
How easy is it to launch a CTX ad campaign?
Quick and simple. Set up your normal ads campaign(s), and our expert conversation designers will work with you to build and integrate the chat experiences.
What platforms does ZEALS push notification feature support?
ZEALS push notifications are designed to work seamlessly across various social media platforms, including Instagram and Facebook. They are integrated directly into ZEALS' AI-powered chat features, allowing you to reach customers on the channels they use most and drive them back to your website or chat for continued engagement.
Can I personalize push notifications with ZEALS?
Yes! ZEALS allows full personalization of push notifications. You can tailor the message based on customer behavior, shopping preferences, or cart status. This ensures that each notification feels relevant and personalized, improving the chances of re-engagement and purchase completion.
Can end users freely input text during the chat?
Yes, the ZEALS AI is equipped with our Auto Chat feature that auto generate answers to any questions asked during the chat.
How does ZEALS email capture work?
ZEALS email capture automatically collects customer email addresses during chat interactions or through strategically placed forms. This feature helps businesses grow their email lists while keeping the process effortless for users, ensuring a seamless customer experience and providing valuable data for future marketing campaigns.