Customers today miss the personalized touch of in-store experiences. That’s where ZEALS steps in. Born in Japan and now expanding globally, we combine cutting-edge AI-driven conversations with the heartfelt hospitality of traditional service, inspired by the Japanese concept of “Omotenashi” – the art of wholeheartedly looking after customers.
About Us
Turning Mundane Social Ads and Posts Into Instant, VIP Customer Experiences
Bridge the gap between online and in-person shopping with AI-driven solutions on social messaging apps that delight, capture, and engage customers.
ZEALS Story
Through social messaging apps, we ensure every online interaction feels like a VIP experience. Think of us as the savvy retailer who knows your customer’s preferences and anticipates their needs. We’re here to build lasting relationships and revolutionize the shopping experience with a fresh personalized twist.
What we do
Our mission is to transform online shopping by giving eCommerce and marketing teams the tools they need to succeed with cutting-edge AI-driven solutions. ZEALS helps eCommerce brands meet these needs at scale with AI-powered chats, earning trust, driving sales, and building loyalty through real-time interactions on social messaging platforms.
How ZEALS
Today’s consumer seeks a personalized, seamless shopping experience on their favorite channels. At ZEALS, we fully manage and meticulously craft each conversation to meet shoppers where they are, delivering a tailored experience through CTX, organic engagement, or bounce recovery.
Our Values
Global
ZEALS is a global team, with dedicated teams in the US and Japan. We bring together diverse perspectives and expertise from around the world to drive innovation and deliver exceptional solutions for our customers. Whether it’s Tokyo or San Francisco, our teams are united by a common goal: to revolutionize online shopping and create unforgettable experiences for customers everywhere.
AI-powered chats
Our technology personalizes every customer interaction, enabling eCommerce and marketing teams to boost engagement, capture leads, increase sales, and gain insights for more effective strategies.
Why Brands Use ZEALS
Our customers not only drive sales but also capture leads, build brand awareness, and strengthen customer relationships with our social chat commerce solution.