Push notifications are only available on Meta social platforms, with general availability on Facebook and limited beta access on Instagram. If you are interested in the Instagram push notification beta, please reach out to us.
Solutions
Social Push Notifications
Engage, nurture or retarget customers with personalized and automated push notifications on Facebook and Instagram
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Coming soon
Initiate a new conversation with customers or pick up where the last chat left off with personalized and automated push notification sequences
No more cookies and emails
Directly retarget or nurture customers on social media, without collecting emails or using cookies
Fully automated
Create scheduled or trigger-based push notifications to engage customers who meet your targeting criteria
Hyper targeting
Identify and create target customer segments based on social media activity and zero party data
ZEALS exclusive
Our strategic technology partnership with Meta makes social push notifications only available to ZEALS customers
Use Cases
Drive Sales
Increase sales with personalized offers
Nurturing
Keep the conversation going
Retargeting
Personalized chat experiences by segments
Increase loyalty
Notify customers of exclusive promos and drops
Accelerate conversions
Drive conversions faster with personalized notifications
FAQs
Is there a limit to how many push notifications I can send to customers?
As long as a customer is opted in to receive recurring push notifications from your social profile, you are able to determine the frequency and quantity of push notifications being sent.
Can customers unsubscribe from push notifications?
Yes, customers can unsubscribe from push notifications at any time.
Do customers have to opt in to start receiving push notifications?
Yes, customers must be opted-in to start receiving push notifications.
What is the difference between scheduled and trigger-based push notifications?
Scheduled push notifications are set to be sent at a specific time and date to the predetermined segment of customers. Trigger-based push notifications are automatically sent to users qualified by engagement actions (e.g. started and left a chat 3 days ago) that “trigger” a message to be sent. Both types of push notifications require customers to be opted in.
